Privacy Policy
Bayes Sports Medicine (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website
This policy applies only to information collected online through our website. It does not apply to information collected in person or through other means once you become a patient, which is covered by our Notice of Privacy Practices under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
1. Information We Collect
We collect only the information that you voluntarily provide when using our appointment request form, which may include:
- Your name
- Contact information (such as phone number and email address)
- A brief description of your injury or reason for seeking care
This information may be considered Protected Health Information (PHI) under HIPAA because it relates to your health condition and can identify you personally.
We do not collect payment information, insurance details, or full medical records through this website. We do not use online booking or electronic patient portals.
2. How We Use Your Information
The information you provide is used solely for the following purposes:
- To respond to your appointment request
- To contact you to schedule or confirm an appointment
- To prepare for your visit if necessary
- To improve our website and services (using non-identifiable data only)
We do not use this information for marketing or share it with third parties for promotional purposes.
3. How We Protect Your Information
We take appropriate administrative, technical, and physical safeguards to protect the information you submit online. This includes secure transmission methods (such as HTTPS encryption) and limited access to information by authorized staff members only.
While we take reasonable measures to protect information sent through our website, no online system is completely secure. If you are concerned about transmitting sensitive health details electronically, you may contact our office directly by phone instead.
4. How We Share Information
Your information may be shared only as necessary with:
- Authorized office staff who schedule appointments and manage patient intake
- Service providers who support our website or communications (who are bound by confidentiality agreements)
We do not sell, rent, or trade personal or health information.
We may disclose information if required by law or to comply with a valid legal process.
5. Cookies and Analytics
Our website may use basic cookies or analytics tools to collect non-identifiable data such as page visits or browser type. This helps us improve website performance and user experience. These tools do not collect or store PHI.
You can adjust your browser settings to decline cookies if you prefer.
6. Third-Party Links
Our website may contain links to other websites. We are not responsible for the content, privacy practices, or security of those sites. We encourage you to review the privacy policies of any external websites you visit.
7. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children online.
8. Your Rights
If you have submitted personal or health information through our website, you may contact us to:
- Request access to or correction of your information
- Ask that we delete information you provided online (subject to legal or medical recordkeeping requirements)
For information about your rights under HIPAA once you become a patient, please review our Notice of Privacy Practices, available in our office.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Bayes Sports Medicine
1815 Clarkson Rd. Suite 100
Chesterfield, MO
636-735-3003
info@bayessportsmed.com
